🌟 Welcome to the Latest Edition of Thunderbolt AI! 🌟

What's in Store for You Today:

• 📞 Google Cloud’s Customer Engagement Suite: Elevating AI-Driven Support

• 📈 Master Financial Data Analysis with Perplexity AI!

• 📊Statistics: AI Engagements Channels

• 🔨 Essential AI Tools: Enhance Your Daily Productivity

• ⚡ Lightening News: Latest in AI

  
  

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AI EVOLUTION

Google Cloud’s Customer Engagement Suite!

Imagine handling customer queries with seamless AI-driven support across multiple touchpoints. Google Cloud has rebranded its Contact Center AI as the Customer Engagement Suite, integrating advanced generative AI to enhance the customer experience.

A common concern among enterprises is the cost and complexity of managing customer care across multiple channels. Google Cloud’s new Customer Engagement Suite addresses this by combining rule-based virtual agents with adaptive generative AI, grounded in proprietary data, allowing businesses to offer seamless customer support at scale.

Some may question if AI can handle complex customer issues. With Gemini 1.5 Flash powering advanced agentic AI, Google Cloud has taken virtual agents to the next level, allowing them to assist with a broader range of topics and handle complex inquiries—without the need for human intervention in many cases. There’s also concern about the learning curve. Google’s no-code configuration allows teams to quickly set up and control hybrid agents, making it easier for non-technical staff to manage AI-driven customer service. This reduces costs and increases efficiency, allowing agents to focus on specialized, high-priority tasks.

Early adopters of the Customer Engagement Suite have seen a 30% reduction in operational costs while maintaining high levels of customer satisfaction. The integration of Gemini’s AI-powered tools has allowed customer care representatives to resolve queries faster and more accurately.

Google Cloud’s AI-driven enhancements, including smart replies, real-time coaching, and live translation, have transformed customer support workflows, reducing wait times and improving query resolution rates across over 100 languages.Transform your customer service with Google Cloud’s AI-driven Customer Engagement Suite. Explore now!

AI SCHOOL

📈 Master Financial Data Analysis with Perplexity AI!

1. Accessing Perplexity AI:
   

   • Visit Perplexity: Start by navigating to the Perplexity AI website.

   • Engage Pro Search: Once there, locate the search bar and select the “Pro” search option.
     

2. Executing Commands:
   

   • Enter Query: Type in the query, "Install a library to get the stock market returns of the DAX index over the past 20 years. Then use it to make a chart."

   • Observe the Process: Watch as Perplexity identifies the appropriate Python libraries, installs them, and fetches the necessary financial data.
     

3. Data Visualization:
   

   • Chart Creation: See how Perplexity seamlessly transitions from data fetching to creating a visual representation of the DAX index's performance over the last 20 years.

   • Analysis Opportunities: Utilize the generated chart to analyze trends, patterns, and insights into the DAX index.
     

4. Interactive Learning:
   

   • Ask Follow-up Questions: Engage further by asking specific questions about the chart, such as inquiries into significant peaks and troughs, or requests for comparative data from other indices.

CHARTS

Surprising Ways People are Engaging with AI?

The chart shows how people use chatbots, ranging from creative writing and role-play being the most popular use at 21% to job seeking and translation help at 2%. Usage for educational purposes like homework help is also significant at 18%, while professional uses like search queries and business tasks are noted at 17% and 15% respectively. Less common uses include coding, image generation, and health advice. The data suggests that chatbots are predominantly used for creative and educational purposes.

AI TOOLS

🔨Make your day easier. The ultimate AI tools you cannot miss.

✅ Spinach AI: Joins your Zoom and runs your daily standups and project meetings.

✅ Recall: Summarize any online content and save it to your knowledge base where it’s automatically organized.

✅ AI Text Improver: An AI-powered chrome extension to enhance your emails and other texts.

LIGHTENING NEWS ⚡

⚡🎓 OpenAI Academy Boosts Global Developer Skills with $1M Credit Initiative 🌍

OpenAI Academy is stepping up to empower developers from low- and middle-income countries by launching a new program offering $1 million in developer credits. This initiative is not just about learning; it’s about enhancing careers and transforming local tech landscapes. Interested in how this could benefit developers worldwide.

⚡🎬 James Cameron Joins Stability AI: A New Era for AI Video Production 🌟

In an unexpected and exciting development, acclaimed filmmaker James Cameron has joined the board of Stability AI. Known for his groundbreaking work on blockbuster films like "Avatar" and "Titanic," Cameron's involvement signals a significant leap forward for AI-driven video and image production.

🗣️ OpenAI Unveils ChatGPT Advanced Voice Mode to U.S. Plus & Team Users

OpenAI is set to enhance the user experience with the rollout of ChatGPT Advanced Voice Mode, now available to U.S. Plus and Team plan subscribers. This new feature promises a more humanlike conversational interface, elevating the interaction with AI to unprecedented levels. 🎙️ Interested in how this could change your ChatGPT experience? Stay tuned for more details!

Also as we prepare more “Lightning” content for tomorrow, we’d love to hear your thoughts on today’s edition! Feel free to share this with someone who would appreciate it.